Question 1

Do you work outside 9–5?

Accepted Answer

Yes. As modern chartered accountants in Dudley we offer flexible hours, WhatsApp support and quick replies to emails. If we’re available, we’ll respond – not just 9–5.

Question 2

Are your fees fixed?

Accepted Answer

Yes. After we’ve agreed the scope of work, we confirm a clear fixed fee before any work begins, so you know exactly what your accountancy services will cost.

Question 3

How easy is it to switch accountants to you?

Accepted Answer

Very easy. With your permission we contact your previous accountant, request all records and complete the professional handover. No downtime, no lost history, and we keep you compliant with HMRC and Companies House.

Question 4

Can you file a 60-day property CGT return?

Accepted Answer

Yes. We regularly file 60-day UK Property Capital Gains Tax returns for landlords and property investors. Once we have full records and figures, we can usually submit within a few working days.

Question 5

Do you help trades and CIS workers in Dudley?

Accepted Answer

Yes. We work with many trades across Dudley and the Black Country. We handle CIS registration, monthly CIS returns, subcontractor statements and guidance on what expenses you can claim.

Question 6

What accounting software do you use?

Accepted Answer

We’re Xero-focused chartered accountants, but we’re also experienced in all the major systems including Sage, QuickBooks and FreeAgent. We use tools like Hubdoc and Dext for digital receipts and bank feeds, and we can migrate you from spreadsheets or other software, set everything up, and show you how to use it day to day.

Question 7

Do you only work with businesses in Dudley?

Accepted Answer

No. While we’re based near Dudley in the Black Country, we act for clients across the West Midlands and the rest of the UK using secure online systems and video calls.

Question 8

Do you help with Self Assessment tax returns?

Accepted Answer

Yes. We prepare Self Assessment tax returns for directors, sole traders, CIS workers, landlords, partners, individuals and partnerships making sure allowances and reliefs are claimed correctly.

Question 9

Can you help if my accounts and tax are behind?

Accepted Answer

Absolutely. We regularly tidy up late accounts, missing bookkeeping and overdue tax returns. We’ll prioritise urgent deadlines and help you deal with any HMRC penalties or letters.

Question 10

Do you offer tax planning advice, not just compliance?

Accepted Answer

Yes. As chartered accountants we don’t just file forms, we advise on a wide range of tax and accounting scenarios, including tax-efficient salary and dividends, property and business structures, pensions, capital gains, profit extraction, cashflow and long-term plans tailored to your goals.

Question 11

Can we meet in person in Dudley?

Accepted Answer

Yes. We can arrange in-person meetings around Dudley/Black Country, as well as Zoom or phone calls if that’s easier for you.

Question 12

What information do you need to give me a quote?

Accepted Answer

For a fast quote we’ll usually ask for: last year’s accounts or tax return (if you have them), your bookkeeping method, VAT and payroll status, Companies House number (for companies) and any upcoming deadlines or issues.

Question 13

Do you charge for an initial consultation?

Accepted Answer

No. We offer a free initial call so you can talk to an accountant, explain your situation and get an outline of how we can help before you decide.

Chartered Accountants in Dudley

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